I have had a VERY unprofessional and unpleasant experience with a well known Life Insurance company. I had State Insurance Administration intervene the situation and re-instate my policy. This whole process put me through a lot of hassle. All the Life insurance Company is saying that "It was an administrative mistake and we have re-instated your policy." Having gone through the agony, I don't thing just "sorry" is enough. Any suggestions? Thanks.